How to cancel HBO Max (formerly Max) and get a refund

Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.

Official contact channels

Cancel: https://www.hbomax.com/subscription
Cancel: https://help.hbomax.com/us/Answer/Detail/000002526
Refund: https://help.max.com/US-en/answer/detail/000002522

Policies: Cancel subscription · Refunds

Policy quotes

“Your HBO Max subscription automatically renews until you cancel it. Deleting the HBO Max app does not cancel your subscription.”
— source, verified 2026-10-15
“WarnerMedia Direct: no refund policy; contact for unexpected charges.”
— source, verified 2026-10-15

What RefundChaser can do

If the company ignores your request, join the waitlist. RefundChaser gives your case its own email address, drafts each message for your approval, follows up on a schedule, tracks your deadlines (like card-dispute windows), and builds a dated evidence packet. When a company requires written notice, USPS Certified Mail is planned (not live during the waitlist). RefundChaser is not a law firm and does not give legal advice.

Join the RefundChaser waitlist