How to cancel Planet Fitness (and stop the next charge)
Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.
Official contact channels
- Cancel: https://www.planetfitness.com/about-planet-fitness/customer-service
- Cancel: https://www.planetfitness.com/about-planet-fitness/contact-us
- Cancel: https://www.planetfitness.com
- Shop Planet Fitness Corporate Support (membership inquiries; not Member Services): 603-750-0001 (option 2) — secondary
- Cancel via the member portal (login at planetfitness.com), in person at your home club, or by written notice the club must receive.
- Club must receive cancel notice at least 8 days before your next billing date (same rule for the annual fee).
- Home-club mailing address is club-specific — look up your club; not published here.
- Notice: 8 days — club must receive cancel notice before next billing date; annual fee same 8-day rule
Policies: Customer service FAQ
Policy quotes
What RefundChaser can do
If the company ignores your request, join the waitlist. RefundChaser gives your case its own email address, drafts each message for your approval, follows up on a schedule, tracks your deadlines (like card-dispute windows), and builds a dated evidence packet. When a company requires written notice, USPS Certified Mail is planned (not live during the waitlist). RefundChaser is not a law firm and does not give legal advice.